To ensure the fair and orderly operation of platform services and protect the legitimate rights and interests of every user, please carefully read and comply with the following rules before using our purchasing and consolidation services:
1、 User behavior norms
You should ensure that the product link, specification information, and shipping address provided are accurate and correct.
Please do not use the platform to engage in any false trading, arbitrage, or violation of laws and regulations in China and destination countries/regions.
You are responsible for the security of your account and keep your login information safe. Any actions taken within your account will be considered as your own behavior.
2、 Transactions and Responsibilities
We purchase on your behalf based on the information you provide, and do not assume any guarantee responsibility for the quality, legality, or seller description of the product itself.
The risk of delay, damage or loss of goods during transportation shall be borne by the selected logistics carrier in accordance with the corresponding terms, and we will assist you in conducting inquiries and negotiations.
If the information you provide is incorrect, unclear, or not confirmed in a timely manner, resulting in operational errors or additional costs, you will be responsible for it yourself.
3、 Fees and Payment
All fees (such as purchasing fees, shipping fees, etc.) are based on the amount announced by the system or confirmed by customer service when submitting the order.
After successful payment, if the order cannot be completed due to non platform reasons such as seller out of stock or price changes, we will coordinate a refund or replacement plan.
If the account balance needs to be withdrawn, it will be processed according to the withdrawal rules and procedures announced by the platform.
4、 Logistics and Parcels
The international transportation time is an estimated time and may be affected by factors such as weather, customs clearance, holidays, etc. The platform does not guarantee absolute time.
Please make sure to check the outer packaging before signing for the package. If there is any obvious damage or abnormality, please take photos on the spot and contact customer service for timely filing with the logistics provider.
After the package is received into the warehouse, the free storage period is usually 30 days. If it exceeds the period, storage fees may be incurred, subject to the announcement.
5、 After sales and disputes
Returns and exchanges must comply with domestic seller policies, and the platform provides process assistance, but the relevant shipping costs and responsibilities shall be borne according to the aforementioned process instructions.
If there is a transaction dispute, please provide relevant documents (order screenshots, communication records, photos, etc.), and we will objectively coordinate based on the existing information.
The platform reserves the right to restrict account functions for behaviors such as abuse of after-sales service and malicious complaints.
6、 Rule updates and explanations
The platform may revise these rules according to operational needs, and the revised rules will be notified through website announcements or other means. Continuing to use the service will be deemed as accepting the updated content.
The final interpretation of these rules belongs to the platform.
Thank you for your understanding and cooperation. We hope to work together with you to maintain an honest, efficient, and enjoyable shopping environment.